Meet The Team

JOAN L. USHER, BS, RHIA, ACE-HH, ACE-H, President

AHIMA Approved ICD-10-CM Trainer

Is a nationally recognized expert in the field of health information management. Joan has a degree in Health Record Administration and has been consulting for over 40 years. Joan is Past President of Massachusetts Health Information Management Association a component state organization of American Health Information Management Association. Under her leadership, MA received four national awards from AHIMA in Continuing Education Programs, Support for Accredited HIM Education, Legislative Advocacy and Electronic Communications. She is also Director of Clinical Information Services at Franciscan Hospital for Children, Boston. Joan is a Board of Director of the Home and Health Care Association of Massachusetts and is a regular lecturer. She is also a Board of Director of Hospice & Palliative Care Federation of MA.

She has taught ICD coding for over 40 years and has educated over 35,000 people nationwide. She has also lectured at Northeastern University in the Health Information Management Programs. Her other accomplishments include presentations: Release of Information, Electronic Records, and JCAHO Preparation; published articles, “The Importance of Medical Records in the Home Health Field”, and “The Importance of Medical Records in the Home Health Field”, Caring Magazine, contributing Author for Eli OASIS Alert and Eli Home Care Compliance Alert, Massachusetts Medicolegal Guide for MHIMA and e-Channel Magazine for MHIMA. Joan also authored “ICD-9 Coding for Home Health – A Comprehensive Coder’s Guide, published by HCPro.